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Fino

Privacy Policy

Last updated: April 13, 2026

Who We Are

This Privacy Policy describes how Fino Bespoke Tailoring ("Fino," "we," "us," or "our") handles the personal information of clients and visitors to byfino.com. We operate a bespoke tailoring studio at 20 S Santa Cruz Ave Suite 204B, Los Gatos, CA 95030. You can reach us any time at contact@byfino.com or (408) 641-0025.

Information We Collect

We collect only the information we need to serve you well. Depending on how you interact with us, this can include:

  • Contact details you provide through our contact form, appointment booking, or email — typically your name, email address, and phone number.
  • Appointment preferences and notes about the commission you are considering (fabric interests, timeline, occasion).
  • Measurements and fitting notes taken in the studio, held in your client record so future garments can be drafted accurately.
  • Basic technical information automatically collected when you visit the site — IP address, browser type, pages viewed, and referring URL — through cookies and analytics.

How We Use Your Information

We use the information you share with us to:

  • Schedule, confirm, and follow up on consultations and fittings.
  • Draft, produce, and deliver the garments you commission.
  • Respond to questions and provide ongoing client care.
  • Improve the website and the studio experience.
  • Send you occasional updates about Fino — only if you have asked to hear from us.

How We Share It

We do not sell your personal information. We share information only with trusted service providers who help us run the business — for example, Google Calendar for appointment scheduling, our email and hosting providers, and website analytics tools. These providers are permitted to use your information only to support services we have engaged them for.

Cookies & Analytics

Our site uses cookies and similar technologies to understand how visitors use the site so we can improve it. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect certain site features but will not prevent you from contacting us or booking an appointment.

Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to:

  • Know what personal information we collect and how it is used.
  • Request a copy of the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of the sale or sharing of personal information. We do not sell personal information.

To exercise any of these rights, email contact@byfino.com. We will not discriminate against you for using your rights.

Data Retention

We retain client records, measurements, and commission history for as long as we reasonably need them to serve you and meet our legal, accounting, and tax obligations. You can ask us to delete your information at any time, subject to any records we are required to keep by law.

Security

We use commercially reasonable safeguards to protect the information you share with us. No method of transmission or storage is ever completely secure, so we cannot guarantee absolute security — but we treat your information with the same care we put into the garments we build.

Children's Privacy

Our site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be made prominent on the site.

Contact

Questions about this policy or your personal information?